This article I written originally for the Insight Guide – A monthly Lifestyle Magazine for readers in Brighton and surrounding areas. The article gives newcomers to mobile internet a reason to take its future seriously and look ahead to what’s coming soon on the mobile platform.

There is only one web, the principle of making the same information and services to users regardless of the way they access it. No doubt about it, the number of mobile devices we choose to interact with websites and online applications is increasing, comared to just desktop computers. Mobile will revolutionise they way we gather and intereact with information in the next 2 years, and this is using the mobile in your pocket, not just the iPhone.
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We are pleased to be invited to sign up to the Company Customer Pact.

This reinforces the values with which we follow in our day to day working lives here. Particularly these two which are on the charter.

1. Be human. Use a respectful, conversational voice, avoid scripts and never use corporate doublespeak.
2. Demonstrate your good intentions by speaking plainly, earnestly and candidly with customers about problems that arise

We think things would be very confusing if we didn’t share our knowledge, issues and foster and long term reputation with the company.

We hope you think so too, voice your support in doing business like all the folks at CCPact, by signing up as well.